Terms & Conditions

Terms and Conditions

accidenthelp.online (the website) or Accident Help Online are same companies.

These terms and conditions (“Terms”) apply to all and any user of the Website.

By using the Website you undertake that you are over 18 years of age.

By using the Website you agree to be bound by these Terms.

If you do not accept these Terms you should not use the Website.

We may make alterations to these terms and conditions from time to time and these variations shall become effective immediately upon being accessible from here.

The Website
accidenthelp.online (“AHO”) will provide generic information to assist you in your search for a Solicitor to assist you with your accident injury claim. No information on our website is intended to form a legal advice thus precaution must be taken at all times.

Any information about claiming compensation is based on the terms that the accident was not your fault, it happened in the last three years and you sustained an injury as a result. In some instances, you may still not recover any compensation. Therefore it is only to be taken as an advertisement of our services, and not a promise of compensation.

We will in good faith, promote legal services of our partner Solicitor Practices who specialise in the area of law within which you are seeking help in.

We will call you to validate your details and obtain further details about the accident and injury. This is will enable us to assess your claim and decide which service suits your circumstances.

You acknowledge and agree that AHO do not act in any way as your agent or as the agent for any of the third party companies and services featured on the Website. AHO does not commit you to using any third party service represented on the Website and any third party service you use or any product or service you purchase or take up from a third party you do so at your own discretion and based on your own judgement.

Once you have entered and signed a retainder with a third party, you will be bound by their terms and conditions as well as AHO’s.

By submitting or inputting your details on the website you agree that you are interested in those subjects and would like to be contacted about those subjects.

If you are not interested in these subjects, If at any time after you have submitted your details, you wish to unsubscribe to any emails from us, one of their trading names or a third party company sending the emails on their behalf. You can do so by using the unsubscribe link in the email received or by contacting us.

All email communications and attachments sent by AHO, their trading names or a third party company sending the emails on their behalf, are intended only for the addressee and/or others authorised and that have agreed to receive them.

All email communications sent by AHO and attachments thereto are intended only for the addressee and/or others authorised to receive them.

AHO makes no warranties nor can it assume any responsibility for:

• the quality of service offered by any third party featured on the Website

• the content of any third party website that links from the Website.

AHO displays information on the Website that information will have been obtained and displayed in good faith. Whilst AHO uses reasonable efforts to obtain information from reliable sources, such information is intended as generic information only. If you wish to rely on certain information as being applicable to your unique needs then you must take this up with the arranger you are introduced to.

You must at all times act efficiently and provide us with true, accurate and best information to your knowledge.

Intentionally mis-leading us to gain compensation will result in inaccurate assessments, and if intent of fraud is found, you may be prosecuted for dishonestly mis-leading the court.

You will agree to adhere to all the terms and conditions.

If you try to end the Retainer Agreement with the third party Solicitors, you may be liable for their fees.

You are under a duty to provide honest and true account of the accident.

Your personal information
Any information You provide us with or which we retrieve about you will be handled as per our privacy policy.

By using this website you agree to the AHO’s Privacy Policy.

By submitting your details on the Website, Your details may automatically be transferred to a third party company. In submitting your details you agree that you are giving an active invitation as required by the Privacy and Electronic Communications (EC Directive) Regulations 2003 to receive a call from a third party company.

The third party company will either be named on our website whether individually or as part of a panel or you will be informed of the name of the third party company to whom your details have been transferred before you receive the call, and the subject of the call will always be related to the products/subjects displayed on the Website.

By submitting your details, you give AHO (or a company on behalf of AHO)) authority to contact you using your contact details with regards to other products and services provided by or through AHO unless we are otherwise informed.

If you provide personal or sensitive data about any other person then you agree that you will obtain all necessary authorisations from them to provide such data.

You agree that AHO may use another third party to transmit your details to an arranger. We use tracking images in HTML-based emails in order to identify if an email has been opened. This allows us to evaluate how effective our communications are.

All copyright, design rights, database right, patents, and any rights to inventions, know-how, trade and business names, trade secrets and trademarks (whether registered or unregistered) and any applications therefor (“Intellectual Property Rights”) in the Website belong to and vest in AHO, or are licensed to AHO unless otherwise specified. All such rights of AHO are hereby asserted and reserved.

AHO provides and maintains the Website to help you get a basic understanding of compensations relating to accidents on the road, to assist you by providing generic information about situations within which you may be awarded compensation. It is in no way legal advice that you should rely on nor is it a promise or confirmation of compensation. You are required to use your own reasonable skill and general knowledge before sending us your details.

Subject as aforesaid, to the maximum extent permitted by law, AHO excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect, punitive or consequential loss whether or not such arises out of any problem you notify to AHO and AHO shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

• any incorrect or inaccurate information on the Website to the extent that such information has been displayed generally as provided to AHO or is an approximation or statistical representation of information provided to AHO.

• all interruptions to or delays in updating the service;

• the infringement by any person of any Intellectual Property Rights of any third party caused by their use of the Website;

• any amount or kind of loss or damage due to viruses or other malicious software that may infect a user’s computer equipment, software, data or other property caused by persons accessing, using or downloading the Website, or from transmissions via emails or attachments received from AHO or its licensees;

• the availability, quality, content or nature of the other sites on the internet that are owned and operated by third parties (“External Sites”) to which the Website link and website located on or through any External Site nor for any transactions involving External Sites (including as to ‘cookies’, personal data, confidential information, or purchases of domain names or other services). You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links, website or transactions;

• all representations, warranties, conditions and other terms which but for this notice would have effect.

These terms above shall not limit any rights you might have as a consumer that may not be excluded under applicable law or regulation nor shall it exclude or limit AHO’s liability for death or personal injury resulting from its negligence nor any fraudulent representation.

AHO have used all reasonable efforts to ensure that all information provided by it is accurate and accords with current standards. However, it cannot account for the accuracy of information provided to it by others or posted by users of the Website.

However it is agreed, acknowledged and understood that:

• The Website and all the services contained within are provided as an informed introduction service only and are not intended or held out to replace or represent legal advice;

These terms and conditions constitute the entire agreement between you and AHO and shall apply to the exclusion of all other terms or conditions of contract which you may purport to propose.

Use of accidenthelp.online and these terms are subject to the laws of England which shall exclusively govern the interpretation, application and effect of all the above permissions, exclusions, licences and conditions of use and shall be construed in accordance with the laws of England and the parties submit to the exclusive jurisdiction of the English courts.

It is hereby asserted that the Website is intended for and directed at the UK and no representation or warranty is made as to whether the Website complies with the regulatory regime and local laws of any other countries.

For Complaints, Legal and Compliance enquiries please email info@accidenthelp.online.